Welcome to our Terms of Use. This agreement explains how to use our services in the United States. It tells you what we expect from everyone who uses our platform.
We have these rules to protect our rights and yours. They cover things like how to use your account and what you can do on our site. Topics include privacy, payments, and what happens if there’s a problem.
We want you to know these rules clearly. This page is not legal advice. If you have questions, talk to a lawyer. We might change these rules sometimes.
Terms of Use
These Terms of Use explain how we govern access to and use of our website, mobile apps, APIs, and related services. They set the ground rules for our relationship with users in the United States and elsewhere. Please read them so you understand your rights and obligations before using any feature we provide.
Scope and Acceptance of Terms
The scope of agreement covers all interactions with our services. This includes browsing content, using a mobile app, or calling our APIs. Use for commercial resale or integration may require a separate contract with us.
By accessing or using our services, you signify your acceptance of terms. You agree to follow these rules and any posted policies. Continued use after changes means you accept updates to terms.
Who We Are and How to Contact Us
We are a United States-based company, headquartered in New York. Our legal name appears in the footer of this site.
For general questions, consult our help center or email [email protected]. For formal notices, send mail to our registered mailing address. We aim to respond to routine inquiries within five business days and to escalate legal notices to our counsel promptly.
Changes to These Terms
We may make terms modifications to reflect new features, legal requirements, or business changes. When we update the agreement, we will notify account holders by email, post prominent notices on the site, or show in-app prompts.
Each update will state the effective date. If you disagree with updates to terms, you may stop using the service. We encourage users to review terms periodically; prior versions will be archived where applicable for reference.
Account Registration and User Responsibilities
We have a clear process for signing up to keep our community safe. The first steps cover who can join, what info we need, and checks we might do. We ask everyone to follow our rules and keep their account up to date.
Eligibility and Account Creation
To sign up, you must meet U.S. laws. You need to be at least 13 years old. Some things might need you to be older or have a parent’s okay.
We might not let you join if you’re not legally allowed. When you sign up, we ask for your name, email, and a password. You can also add extra info to make your account your own. We might ask for email confirmation and ID for some services.
You can only have one account unless we say it’s okay in writing. Having more than one account to get around rules is not allowed.
Keeping Your Account Secure
We care a lot about keeping accounts safe, and so should you. Keep your login info secret and use strong passwords. Turning on two-factor authentication is a good idea too.
Use safe devices and don’t write down passwords in plain text. Tell us right away if you think someone else is using your account. Unless we say so, you’re responsible for what happens on your account.
Prohibited Account Activities
There are things you can’t do to keep everyone safe. Don’t pretend to be someone else, share your login info, or use bots to get our content.
Other no-nos include trying to get around limits, skipping security checks, being mean or rude, and posting illegal stuff. We watch what you do and might check your account to make sure you’re following the rules. We care about your privacy too.
If you break these rules, we might suspend, cancel, or take legal action. We’re here to keep our place safe for everyone.
Acceptable Use Policy
We have rules for using our platform. Our policy helps users be respectful and follow the rules. It keeps our space safe for talking and working together.
Content Standards and Community Conduct
We don’t allow hate speech, threats, or harassment. No sexual content that’s against the law or our rules. Always give credit when sharing someone else’s work.
We use tools and people to check content. Our moderators remove things that break the rules. We want everyone to be kind and helpful in their posts.
Restrictions on Illegal or Harmful Use
No fraud, identity theft, or helping with illegal acts. No sharing malware or how to make illegal drugs. Pyramid schemes and unlicensed financial services are also not allowed.
Don’t use our platform for military or surveillance. Or to avoid export controls. We follow U.S. laws to keep everyone safe.
Enforcement and Suspension
We have different actions for breaking the rules. From warnings to kicking you off, it depends on the problem.
We think about how you’ve acted before and if it’s against the law. We might work with police and share some info. But we follow our Privacy and Data Protection rules.
If you think we made a mistake, you can appeal. We’ll look at it and tell you what we decide. We try to be fair and quick.
Intellectual Property Rights
We respect intellectual property and expect our users to do the same. Our site content, logos, software, design, and related materials are protected. Personal, noncommercial viewing and sharing for private use is allowed.
Any reproduction, distribution, public display, or creation of derivative works requires our prior written permission unless these terms say differently.
Our Copyrights and Trademarks
Our text, images, and branding are our protected assets. The company name, logos, and service marks are registered or common-law trademarks. You may not use our marks in a way that suggests endorsement without a license.
For requests to reuse content for commercial purposes, contact our legal team. Include details about the intended use, scope, and duration.
Your Content and License to Us
“Your Content” means any text, images, video, or other material you submit to our service. You keep ownership of what you post, subject to the license you grant us. By submitting content, you give us a limited, non-exclusive, worldwide, royalty-free user content license.
This license lets us host, reproduce, modify, distribute, display, and promote that material as needed. We may sublicense that license to service providers who help us deliver features.
We aim to honor your privacy choices and will act on takedown requests within legal bounds. Please submit only content you own or are authorized to share. Consider moral rights waivers where allowed by law.
How to Report Infringement
If you believe material on our site infringes your rights, send a DMCA notice for U.S. copyright claims. Your notice should identify the copyrighted work and provide the exact location of the allegedly infringing material.
Include your contact information, contain a statement made in good faith that the use is unauthorized, and be signed.
We will respond to valid notices by removing or disabling access to the material. We will also notify the account holder. A registered user may file a counter-notice to restore content when appropriate.
We enforce a repeat infringer policy. Provide contact details for our designated agent to receive DMCA notice submissions.
Privacy and Data Protection
We make sure our Terms of Use match our privacy policy. This way, users know how we use their personal info. Our policies work together to cover how we handle data and your rights under laws like the CCPA and GDPR.
We collect data like account info, contact details, and payment info. We also get usage data, device info, and cookies. This info helps us fix problems and make our services better.
We use data to improve our services and keep things safe. We also personalize your experience and offer support. We only use data for the reasons we say in our privacy policy.
We keep your data safe with encryption and access controls. We check our security regularly. We also have rules for how long we keep your data.
You have the right to see, change, or delete your data. We follow U.S. and state laws, including the CCPA. You can ask for these rights through your account or by contacting us.
We move data to other countries safely. We use contracts and technical measures to protect your info. This is all done in line with the law.
We share data with third parties to provide services. We only share data for specific reasons and under strict rules. This keeps your info safe.
We handle kids’ data carefully. We follow rules like COPPA to protect them. We need parents’ consent and handle kids’ data in a way that’s right for their age.
If you have questions or want to use your data rights, contact our privacy team. We’ll answer you quickly and keep improving how we protect your data.
Payment Terms and Billing
We make sure you know how much you’ll pay before you buy. Prices include the plan, currency, and any special deals. You can choose to pay monthly or yearly. Some plans offer free trials and auto-renew unless you cancel.
Pricing, Subscriptions, and Renewals
Subscriptions start when you sign up and renew every month or year. We remind you before we renew automatically. If prices change, we’ll tell you in advance by email.
Refunds and Cancellation Policies
You can cancel by changing your account settings or by contacting support. Cancellations happen at the end of your billing cycle unless we say differently. Refunds depend on your plan and situation. Sometimes, we give partial refunds or credit for bad service.
Refunds go back to your original payment method or as account credit. If you cancel, you might lose some benefits. We keep records of any exceptions in your account.
Taxes and Payment Methods
You’re responsible for any taxes, like sales tax or VAT, unless we say you’re not. We take many credit and debit cards, and also Stripe and PayPal. We keep your payment info safe with top security.
If payments fail, we might try to collect, suspend, or end your service. For billing questions or to change payment info, contact our billing support. We’ll help you quickly.
Third-Party Links and Services
We might add special links to make things easier for you. These can include logging in with Google, Facebook, or Apple. You can also pay with Stripe and share on social networks.
When you link accounts, check the permissions and privacy settings. These services need their own accounts. They have their own rules and privacy policies.
We share links to other content for your ease. This disclaimer says we don’t endorse or check third-party stuff. Always check the facts and terms before using.
We can’t control linked websites’ availability or privacy. Security and standards differ. If you find bad content, tell us so we can act.
Disclaimers and Limitation of Liability
We make it clear what you can expect from our services and legal protections. Below are important disclaimers and limits on liability. It’s crucial to read them so you know your rights and duties.
No Warranties
Our services are given “as is” and “as available”. We don’t make any promises, like they’re good for a certain use or won’t break the law. We can’t promise our services will always work without problems or give you the results you want.
But, if local laws say we have to promise something, we will. These warnings don’t take away rights that can’t be ignored by law.
Limitation of Damages
Our liability for damages from using our services is capped. Usually, the most we’ll pay is what you paid us in the last year or the lowest amount the law says. We don’t have to pay for damages like extra costs, special damages, or penalties, unless the law says we must.
But, if we were really careless or did it on purpose, or if the law says we can’t limit damages, we might have to pay more. If a law in your area doesn’t let us cap damages, that part of the agreement won’t apply.
Indemnification by Users
You promise to protect us from claims, losses, and expenses. This includes things like what you post, how you use your account, and what you do through it. You have to defend us if someone sues us because of you.
If someone sues us, we’ll tell you and might take over defending ourselves. You can’t settle a case without our okay if it makes us responsible. We can choose to defend ourselves and ask you to pay back our costs.
Governing Law and Dispute Resolution
We follow the laws of Delaware, where we are based. This law helps us understand and enforce our agreement. It works with federal laws too.
For issues not solved by arbitration, we go to courts in Wilmington, Delaware. This is where we settle disputes.
We have a fast way to solve problems. First, try to talk to our support team. This can stop formal actions and fix things quickly.
Most disputes need binding arbitration. This makes things faster and cheaper for everyone. The rules of the American Arbitration Association guide us.
Arbitration happens in Wilmington, Delaware, unless local laws say differently. Arbitrators use Delaware and federal laws to make decisions.
We don’t allow class actions. If you don’t want to be part of this, you can opt out. Just follow the instructions in our terms within the given time.
Some claims, like stopping harm, might not go to arbitration. Local laws can change this. We follow these laws when they apply.
To start a dispute, email [email protected] or talk to customer support. Tell us your account info, what’s wrong, any proof, and what you want fixed. We promise to reply within 10 business days and suggest next steps in 30 days.
If we can’t solve it in 60 days, we can go to arbitration or court. Costs and what we do next depend on the arbitration rules. We pay for arbitration fees as the rules or law say.
Termination and Account Deletion
We want our service to be safe and reliable for everyone. This section talks about how we handle account suspension and deletion. It also covers what happens after a relationship ends.
How We May Terminate Access
We might suspend or terminate access if users break these rules. This includes illegal activities, security risks, or harm to others. For non-emergency cases, we give notice and a chance to fix the problem.
In emergencies, we can act fast without notice. This is to protect users, our systems, or ongoing investigations. After an emergency, we’ll tell you why and how to get your account back.
Your Right to Delete or Deactivate an Account
Users can temporarily deactivate their account through settings or by contacting support for permanent deletion. Deactivation keeps your content and settings but stops access.
When you ask for permanent deletion, it starts a process that can’t be undone. We’ll tell you how long it takes and what data we keep for legal reasons. Deleting your account means losing access to subscriptions, content, and credits.
Survival of Provisions After Termination
Some rules stay in place even after termination. This includes rights to intellectual property, disclaimers, and limits on liability. Termination doesn’t stop us from seeking remedies for past breaches.
We keep records as the law requires and for business reasons after account deletion. If you have questions, contact our support team.
Children’s Privacy and COPPA Compliance
We care a lot about keeping kids’ info safe. We have strict rules for when we deal with minors. We only ask for what we really need and keep it safe.
Age Restrictions and Parental Consent
We make sure users are old enough before they can join. For kids under 13, we need a parent’s okay. This is to follow the law and be fair.
Handling Personal Information of Minors
We only take the basics from kids, like their name and email. We use this info to help them and keep them safe. We also make sure to ask parents first.
We keep this info for as long as we need to. We also use special ways to keep it safe, like encryption. This helps protect the kids’ data.
Contact Procedures for Parents
Parents can check, change, or delete their kid’s info. They can also say no to sharing it. To do this, they should email or write to us.
We try to answer quickly. If we can’t, we tell parents how to get help. This way, they know what to do next.
We summarize the main points of our agreement. Users must use the service lawfully and with respect. They also need to keep their account safe and respect others’ work.
We ask users to follow payment rules and help solve problems. This makes sure everyone uses the service fairly.
Our Terms, Privacy Policy, and Acceptable Use Policy work together. They help us keep the service safe and fair for everyone.
We want you to read the Terms and Privacy Policy carefully. Keep your account info up to date and use security features. If you have questions, please let us know.
We might change these Terms sometimes. We’ll post about it and if you keep using the service, you agree to the changes. By using the service, you say you’ve read and accepted these Terms and any other policies.